Your customer can initiate a chat request directly from your website. They will be responded to promptly by the LiveHelpOperator agent who will assist your clients transparently under your brand or business. Your prospective clients get instant responses rather than waiting for response via email.

Yes. All our services are 24/7/365. We will be online day and night everyday to support your clients and prospects.

In most cases, our service can begin within 48 hours. After the order is placed, we will require some familiarizing and training with your products, services, policies, sales process, practices and other details. This training can ideally be done over IM or Skype.

We work with most of the popular Live Chat software available. Just let us know which software you use. If you do not have any chat software integrated with your website, we can integrate it free of cost.

We will need access to your preinstalled Live Chat application including preferred agent logins and passwords. We will also need an initial conference to understand in detail about your company's products, services, practices and policies. An online knowledgebase also helps. If you do not have any chat software integrated with your website, we can integrate it free of cost.

Yes. We will mail you weekly or monthly chat reports, that will include details such as chat id, date, chat summary, time, and more.

In addition, a daily prospect report will be sent after the completion of sales chats with all details related to the prospective client and chat script.

'Transparent Support' means that your client never knows the source of the response delivered. Your clients and prospects will always get the feeling that you are directly dealing with them. The support will be provided under your company brand.